You can create an instant greeting message that greets any customer who sends you a message. This feature can also be used to set an away message when you are unable to answer so your customers know when to expect a response.
Benefit: Up your response rate and stay connected 24/7.
Many businesses have standard messages that are used to respond to common questions. Use quick replies to save and reuse these standard messages.
Benefit: Reduce work time and stay efficient.
Help customers identify your business like your physical address, business description, email address, and website.
Benefit: Create a professional presence with a business profile.
You can sign up by converting your regular WhatsApp Number or use a new mobile number. You can also activate WhatsApp Business with a landline number.
Keep your contacts or chats organized with labels, so you can easily find them again.
Benefit: Stay Organized
Access important metrics such as how many of your messages were successfully sent, delivered, and read.
Benefit: Knowing exactly how effective your engagement efforts have been allowing you to make tweaks where necessary.
Check out Facebook and Instagram Integration with WhatsApp Business Chat
Another feature that is available with WhatsApp Business, is the Facebook’s Click-to WhatsApp ads integration. When a consumer sees an Ad on Facebook, with just a click on the Ad, a conversation is started in the WhatsApp Business Account of the company running the Ad on Facebook.
Ollo Caribbean can help you include this integration into your marketing plan. Reach out to us so we can improve your social media engagement strategy through this powerful integration between your Facebook Ads and your WhatsApp Business Chat. Contact us to get started.